Terms of Service

1. Service Description

Flowctory is a web-based application for AI-powered content creation. The Service provides a visual canvas for generating images and videos using AI providers (kie.ai, OpenAI, xAI Grok Imagine), a media reference library, cloud storage integrations (Google Drive, Dropbox), and subscription billing.

The Service includes features such as:

• Video and image uploading and processing
• Subscription tiers with varying feature limits
• AI-powered content creation studio (Canvas) for generating images and videos
• Media library for organizing and reusing assets
• Cloud storage integrations (Google Drive, Dropbox) for importing and exporting media

Flowctory does not guarantee any specific outcomes from using the Service or the quality of AI-generated content.

2. Eligibility

To use the Service, you must:

• Be at least 16 years of age if you reside in the European Union, or 13 years of age if you reside elsewhere (or the minimum age required in your jurisdiction)
• Have the legal capacity to enter into a binding agreement
• Not be prohibited from using the Service under applicable laws

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

3. Accounts and Registration

3.1 Account Registration

To use the Service, you must create a Flowctory account. You can register using:

• Email address and password
• Google OAuth (Sign in with Google)

By registering, you agree to provide accurate and complete information and to keep your account information updated.

3.4 Connecting Cloud Storage

You may optionally connect cloud storage services (Google Drive, Dropbox) to import and export media files. By connecting a cloud storage account, you authorize Flowctory to:

• Read and list files in designated folders within your cloud storage
• Upload processed media files to your cloud storage
• Store OAuth tokens necessary for API communication

You may disconnect cloud storage accounts at any time from your Flowctory settings. Disconnecting revokes Flowctory's access to your cloud storage.

3.5 Account Security

You are responsible for maintaining the security of your account and any activities that occur under your account. You agree to:

• Keep your login credentials confidential
• Notify us immediately of any unauthorized access to your account
• Not share your Flowctory session with others

3.6 Revoking Access and Account Deletion

You may disconnect connected services or delete your Flowctory account at any time:

• Disconnect cloud storage from your Flowctory settings
• Revoke cloud storage access in the provider's app permissions settings
• Delete your Flowctory account entirely from account settings

Upon account deletion, we will delete your stored data in accordance with our Privacy Policy. Active subscriptions will be cancelled at the end of the current billing period.

4. Payment Terms

Flowctory offers both free and paid subscription plans. The free plan provides basic access to the Service with limited features. Paid plans (Creator, Studio and Influencer) offer increased limits, additional features, and AI generation credits.

4.1 Subscription Plans

Current subscription options include:

• Free: Basic access with limited uploads per month and limited AI credits
• Creator: Direct posting from canvas and expanded AI credits for growing creators, available monthly or yearly
• Studio: 3,000 AI credits/mo with canvas tools for AI artists and video creators, available monthly or yearly
• Influencer: 3,500 AI credits/mo and full canvas access for professional content creators, available monthly or yearly

Current pricing, features, and limits for each plan are displayed on our pricing page. We reserve the right to modify pricing and features with reasonable notice.

4.2 Billing and Payment

All payments are processed securely through Stripe. By subscribing to a paid plan:

• You authorize us to charge your payment method on a recurring basis (monthly or yearly)
• Subscriptions automatically renew at the end of each billing period unless cancelled
• You can manage your subscription and payment methods through the billing portal
• Price changes will be communicated in advance and take effect at your next billing cycle

4.3 Free Trials

New subscribers to paid plans may be eligible for a free trial period. During the trial:

• You will have full access to the selected plan's features
• Your payment method will be charged at the end of the trial unless you cancel
• You may cancel at any time during the trial without charge

4.4 Cancellation

You may cancel your subscription at any time from your account settings or billing portal:

• Cancellation takes effect at the end of your current billing period
• You retain access to paid features until the end of the billing period
• After cancellation, your account reverts to the free plan

4.5 Refunds

Refund requests are handled on a case-by-case basis. We comply with applicable consumer protection laws, including the European Union's 14-day withdrawal right for digital services where applicable. To request a refund, contact us at contact@flowctory.com.

4.6 AI Generation Credits

AI content generation features (Canvas) consume credits included with your subscription plan:

• Each subscription tier includes a monthly allocation of AI generation credits
• Credit consumption varies by generation type (image generation, video generation) and model used
• Credits reset at the start of each billing period and do not roll over
• When credits are exhausted, AI generation features are unavailable until credits reset or your plan is upgraded

5. License to Flowctory Services

5.1 License Grant

Subject to your compliance with these Terms, Flowctory grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes.

5.2 Restrictions

You may not:

• Copy, modify, or distribute the Service or any part thereof
• Reverse engineer, decompile, or disassemble the Service
• Rent, lease, or lend the Service to third parties
• Use the Service to develop a competing product or service
• Remove or alter any proprietary notices or labels
• Use automated systems (bots, scrapers) to access the Service without permission

5.3 Ownership

Flowctory retains all right, title, and interest in and to the Service, including all intellectual property rights. These Terms do not grant you any ownership rights in the Service.

6. User Content

6.1 Your Content

You retain ownership of any content you upload through the Service ("User Content"). By uploading User Content, you grant Flowctory a limited, non-exclusive license to:

• Process and temporarily store the content for the purpose of providing the Service
• Display content status and metadata within the Service

This license terminates when your content is deleted from our systems (typically within 24 hours of upload or upon successful processing).

6.2 AI-Generated Content

The Service provides AI-powered tools (Canvas) for generating images and videos using third-party AI models. Regarding AI-generated content:

• AI-generated content created through the Service is provided for your use, subject to the terms of the underlying AI model providers
• Flowctory does not guarantee the quality, accuracy, appropriateness, or legal compliance of AI-generated content
• You are solely responsible for reviewing AI-generated content before using or distributing it and ensuring it complies with applicable laws.
• You should not assume exclusive intellectual property rights over AI-generated content, as the legal framework around AI-generated works is evolving

• Flowctory and its AI processing providers do not use your prompts, uploaded reference images, or generated outputs to train any AI model.
• Your use of Canvas AI features and any content you generate is also subject to the acceptable-use policies of the underlying AI providers (see Section 8.4).
• You must not generate content depicting real, identifiable persons (including their face, voice, or other likeness) unless you hold all necessary consents and rights, and your use complies with applicable right-of-publicity and personality laws.
• Canvas does not provide facial recognition, biometric identification, biometric categorization, social scoring, or matching of individuals against any database. You must not attempt to use the Service for any such purpose.
• Where applicable law requires disclosure or labeling of AI-generated content (for example, the EU AI Act transparency obligations), you are responsible for making the appropriate disclosure when you publish, distribute, or share the content.

See also Section 7 (Prohibited Conduct) for AI-specific prohibited uses and Section 8.4 (AI Generation Services) for our third-party AI providers.

6.3 Content Responsibility

You are solely responsible for your User Content and represent that:

• You own or have the necessary rights to the content
• Your content does not infringe any third-party intellectual property rights
• Your content complies with applicable guidelines of any third-party services you connect
• Your content does not violate any applicable laws
• If you use Canvas AI features, your use is additionally governed by Section 6.2 (AI-Generated Content) and Section 7 (Prohibited Conduct).

6.4 Content Moderation

Flowctory does not actively monitor User Content but reserves the right to remove or refuse to process any content that violates these Terms or applicable law.

Outputs from Canvas AI features may be screened by our AI providers' safety systems; requests that violate provider safety policies may be refused or filtered.

7. Prohibited Conduct

You agree not to:

• Use the Service for any illegal purpose or in violation of any laws
• Upload content that is defamatory, obscene, harmful, or violates others' rights
• Impersonate any person or entity or misrepresent your affiliation
• Interfere with or disrupt the Service or servers connected to the Service
• Attempt to gain unauthorized access to any part of the Service
• Use the Service to send spam, unsolicited messages, or engage in abusive behavior
• Upload malware, viruses, or any malicious code
• Circumvent any rate limits, access controls, or security measures
• Use the Service in any manner that could damage, disable, or impair the Service or any connected third-party service
• Violate the terms of service or community guidelines of any connected third-party service

7.1 AI-Specific Prohibited Uses

When using Canvas AI features, you additionally agree not to generate, request, or attempt to generate:

• Child sexual abuse material (CSAM) or any content sexualizing minors
• Non-consensual intimate or sexual content of real, identifiable persons (including "deepfake" pornography)
• Deepfakes or impersonations of a real person, public figure, brand, or organization without clear lawful authorization, where the content is likely to mislead viewers about authenticity
• Content intended for facial recognition, biometric identification, biometric categorization, social scoring, or untargeted scraping of facial images
• Content that materially misrepresents medical, legal, financial, election-related, or scientific facts, or that is intended to deceive in a way that could foreseeably cause harm
• Operational instructions for weapons (including chemical, biological, radiological, or nuclear), malware, cyberattacks, or other content that meaningfully aids physical, financial, or digital harm
• Any content or use that violates the acceptable-use or content policies of the underlying AI model provider serving your request
• Content that infringes a third party's intellectual property, trademark, trade dress, or right of publicity

8. Third-Party Terms

8.3 Payment Processing

Payment processing is provided by Stripe. Your use of Stripe's services is subject to Stripe's Terms of Service.

8.4 AI Generation Services

The Canvas feature uses third-party AI model providers for image and video generation. Active providers include kie.ai (which fronts multiple underlying model families including Veo, Seedream, Runway, and others) and xAI (Grok Imagine). You acknowledge that:

• AI-generated content is produced by third-party services, not by Flowctory directly
• AI model providers may modify, update, or discontinue their models at any time, which may affect generation quality or availability
• Your use of AI-generated content may be subject to the terms and acceptable use policies of the underlying AI model providers
• AI models may occasionally produce unexpected, inaccurate, or inappropriate outputs. You are responsible for reviewing all generated content before use
• Your prompts, your use, and any content you generate must comply with the acceptable-use policies of each underlying provider
• Our AI providers process your prompts and reference images only to fulfill your generation request and have agreed not to use your inputs to train general-purpose AI models
• AI providers may process your data in the United States or other jurisdictions; international transfers are addressed in our Privacy Policy
• Generation may be refused, filtered, or queued by the provider's safety systems or capacity limits; Flowctory does not control these decisions

Provider terms and policies: kie.ai Terms of Service, xAI Terms of Service, OpenAI Usage Policies.

8.5 Cloud Storage Services

The Service integrates with third-party cloud storage providers (Google Drive, Dropbox) for media import and export. You acknowledge that:

• Your use of cloud storage integrations is subject to the respective provider's terms of service
• Flowctory accesses only the files and folders you explicitly authorize
• Cloud storage providers may modify or discontinue their APIs, which may affect integration functionality
• You are responsible for managing your cloud storage content and ensuring you have rights to any files imported into the Service

8.6 Other Third-Party Services

The Service may contain links to or integrations with other third-party services. Flowctory is not responsible for the content, policies, or practices of any third-party services.

9. Intellectual Property

9.1 Copyright Infringement

Flowctory respects intellectual property rights and expects users to do the same. If you believe that content uploaded through our Service infringes your copyright, please contact us with the following information:

• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material
• Your contact information
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act on behalf of the copyright owner

9.2 Repeat Infringers

We may terminate the accounts of users who are determined to be repeat infringers of intellectual property rights.

10. Term and Termination

10.1 Term

These Terms remain in effect while you use the Service.

10.2 Termination by You

You may stop using the Service at any time by deleting your Flowctory account from your account settings. Upon deletion, any active subscriptions will be cancelled at the end of the current billing period, and we will delete your stored data in accordance with our Privacy Policy.

10.3 Termination by Flowctory

We may suspend or terminate your access to the Service at any time, with or without cause, including if we reasonably believe:

• You have violated these Terms
• Your use of the Service poses a security risk
• Continued provision of the Service is no longer commercially viable

10.4 Effect of Termination

Upon termination, your right to use the Service ceases immediately. Sections of these Terms that by their nature should survive termination will survive, including but not limited to intellectual property provisions, disclaimers, and limitations of liability.

11. Disclaimers and Limitation of Liability

11.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Flowctory does not warrant that:

• The Service will be uninterrupted, secure, or error-free
• Any defects will be corrected
• The Service will meet your specific requirements
• Canvas-generated content is fitness for any particular purpose, will not infringe third-party rights, or will be free of unexpected or inappropriate outputs

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FLOWCTORY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

• Your access to or use of or inability to access or use the Service
• Any conduct or content of any third party on the Service
• API rate limits, downtime, or changes to connected third-party services
• The quality, accuracy, or appropriateness of AI-generated content

11.3 Consumer Rights

If you are a consumer in the European Union, you may have statutory rights that cannot be waived. Nothing in these Terms affects those rights. Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law provisions.

12.2 Jurisdiction

Any disputes arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in France. If you are a consumer in the European Union, you may also bring proceedings in the courts of your country of residence.

12.3 EU Online Dispute Resolution

If you are a consumer in the European Union, you may use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by:

• Updating the "Last updated" date at the top of these Terms
• Providing notice through the Service or via email (for significant changes)

Your continued use of the Service after any changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you should stop using the Service.

14. Contact Information

For questions about these Terms of Service, please contact us at: